We live in the customer experience driven world of subscriptions, recurring revenues, renewals, complex deals, personalization and perpetual promotions. Salesforce CPQ is very much suitable for such scenarios where everything needs to be done quickly and correctly.

Salesforce CPQ is popular among various industries because of its high functionality and easy integration with other CRM and ERP systems. It has the ability to configure complex, personalized and accurate price offers to customers.

In this section we'll look at common roadblocks that industries which require streamlined sales processes face, and how CPQ can be used as a tool to digitally transform these issues.

1. Slow turnaround times

The Sales process can be a tedious process if done manually without a software solution. Speed of sales cycles matter to close any deal and get more and more customers to trade with / provide services to.

CPQ is an automated CRM software solution designed to handle complex products and services that typically traditional quoting tools struggle to keep up with. CPQ connects to your product catalogue , automatically does the pricing calculations and based on certain business rules automatically generates quotes with minimum configurations. Generating quote pdf documents has been a single click process which significantly improves turnaround time.

2. Sales representatives cannot keep up with product and pricing complexity

Keeping track of complexity in product bundling and pricing often lead to confusion, mistakes and frustrated customers.

With CPQ, this complexity can be reduced significantly by a simple product catalogue and automatic pricing calculations.

CPQ makes it easy to define rules for complex pricing, discounts etc to use in pricing and automatically calculates the final price.

3. Difficulties tracking catalogued products for guided selling

Guided selling done manually needs lots of effort as you need to know your customer very well in order to suggest to them your offerings.

With Salesforce CPQ, guided selling features prompts questions to sales reps about the needs of customers and creates optimal product solutions.

Instead of manually going through large product catalogues, sales reps can make use of automated processes of Salesforce CPQ guided selling for upselling and cross selling.

4. Long and complicated proposal approval

A Long approval process can kill the sales deal, if there are multiple parties involved in the approval process, getting the final approval can take significantly longer.

The Approval process can be streamlined with Salesforce CPQ advanced approval process which can be customised based on business need.

It allows multiple approval chains to work simultaneously and introduces a smart approval process. Additionally, rules can be set up to shorten the process by removing the need for the approval group to reapprove when a quote is resubmitted.

5. Difficulties tracking renewal processes

Renewal processes can be difficult to manage if done manually across a growing customer base. If you do not have auto renewals in place, the process will take time and it can lead to a drop in the customer retention.

Whether your renewal model is contract based or asset based , Salesforce CPQ can record and manage these renewals by creating the contract record for all subscription or renewal products sold.

With Salesforce CPQ, the renewal process is automated so that we can create renewal opportunities and quotes on the go which significantly improve turnaround times.

Intellicloud Solutions Expertise

Intellicloud Solutions is a software consulting firm that specializes in Salesforce CPQ, providing tailored solutions to enhance sales efficiency and accuracy. Our approach helps businesses automate pricing and quoting processes, ensuring that proposals are accurate and personalized, ultimately boosting customer satisfaction and trust.

With a team of experts skilled in integrating CPQ with existing CRM and ERP systems, we enable seamless data flow and collaboration across departments. Our extensive experience in streamlining sales cycles and reducing manual errors empowers sales teams to close deals faster and more effectively

To learn more about our previous projects and capabilities, we invite you to explore our profile and connect with us. Let us assist you elevate your business with innovative software solutions.