For the first episode of ForceArk Tech Talks, we delved into the intricacies of the Salesforce Education Cloud, gaining valuable insights into its data model and functionality, featuring Manikanta Miththana (Vasanth), a Salesforce Technical Lead, and Renuka Iyer, a seasoned OmniStudio/Vlocity Leader. They discussed the impressive out-of-the-box features it offers and the HEDA (Higher Education Data Architecture) framework. 

The Speakers:

Manikanta Miththana (Vasanth) is a seasoned expert in Education Cloud. He serves as a Trailblazer mentor and actively contributes as a member of Toastmasters International which is a nonprofit educational organization. With a wealth of experience, Vasanth excels in his role as a Salesforce Technical Lead, bringing leadership, innovation, and a commitment to professional and community development.

Renuka Iyer is an accomplished Vlocity Developer with expertise spanning Salesforce, Communications Cloud, Omnistudio, and SAP. She is known for creating seamless, user-friendly applications and systems that optimize business processes and elevate user satisfaction and proficient in harnessing the power of Omnistudio to tailor and integrate robust software solutions, customized to client specifications. 

Further Insights into the Session:

  1. What is the need for Education Cloud in Salesforce? (2:06)

Vasanth explains that in the education sector there are students, faculties and different terminologies. While you could layer this on top of Sales Cloud, it will take a lot of effort. To make it simpler, Salesforce introduced Education Cloud which is customized for educational institutes

  1. What is Education Data Architecture (EDA)? (6:45)

Vasanth states that the EDA package is a tailored management solution specifically developed for the education industry. It is available for free on AppExchange. Notably contact-centric, the package provides distinct portals catering to the unique needs of students, teachers, and parents.

  1. What are the entities provided by Education Cloud? (15:32)

Vasanth gives an explanation of the entities provided by Education Cloud which are - Admissions, Recruitment, Student Experience, Digital Campus, Curriculum Management, Marketing and Communication, Fee Management, CRM Analytics, Appointment Management, Placement Management, Alumni Management, and Student Wellbeing.

Education Cloud Data Model Link:


In conclusion, he recommends taking advantage of the free 30-day trial org for Education Cloud to fully explore its myriad of features. It offers extensive integrations, providing flexibility in tailoring it to specific needs and performing various tasks. As the meeting wraps up, there's a promise of a follow-up session that will delve deeper into Education Cloud with a more hands-on approach.


The following mindmap is a summary of the whole session. If a detailed session is required, please refer to the link given below:

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