In order to understand Salesforce CPQ better, what's the best way other than a sample use case? So let's start.
MedBed is a fictional Global medical technology leader who manufactures hospital beds and sells to hospital systems, skilled nursing facilities, and clinics globally.
It has very complex configurations with more than 15 different hospital beds and stretchers with multiple standard features and multiple optional features.
Currently, inconsistent pricing and discount strategies leading to revenue and profit leakage. Unstructured sales execution, inability to cross & upsell products during a sales process, and customer facing quotes.
What MedBed needs?A single, easily updated configuration tool across all bed categories to accelerate time to market, starting with stretchers.
A more robust sales process that drives efficiency throughout the sales and sales support teams.
Reduction in revenue leakage, improved discount controls, improved sales execution including better cross sell and upsell guidance.
Improvements and standardisation to customer facing quotes.
Product Configurations
Pricing
Quote templates
Order, Contract, Amendment and renewal
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